Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be unused and in its original condition, with tags attached and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return Contact us at lamethestudio@gmail.com. Once accepted, we'll send you instructions on where to send your package. Items sent back without prior approval will not be accepted.

Return address: 
Laurint Kelmendi
Grünaustrasse 16 
8953 Dietikon, Switzerland

Return shipping costs:  at the customer's expense

Damages & Issues Inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect.

Exchanges Return the item and make a separate purchase for the new item once the return is accepted.

European Union — 14-Day Cooling Off Period If shipped to the EU, you have the right to cancel or return within 14 days, for any reason. Item must be unused, with tags and original packaging.

Refunds Once inspected, we'll notify you of approval. If approved, your refund will be processed within 10 business days. If more than 15 business days have passed, contact us at lamethestudio@gmail.com.